The HCash Agency Banking mobile application by Shabelle Bank is a comprehensive digital platform designed to offer an array of banking services conveniently and securely to its users. Here are some key features it might encompass:
Account Management: Agent can check float Balance Inquiry: Users can check their account balances in real-time at the agent as well
Transaction History: Access to detailed transaction records for better financial management.
Account Services: Ability to manage accounts, including fund transfers and bill payments.
Funds Transfer and Payments: Internal Transfers: Easily transfer funds between different accounts within the same bank.
External Transfers: Facilitate payments or money transfers to other banks or financial institutions.
Bill Payments: Conveniently pay utility bills, credit card bills, or other services directly through the app.
Agency Banking Facilities: Agent Points: Accessible at various designated agent points for easy and widespread availability and also onboarding users for other banks
Expanded Services: Extending agency banking services not only to existing bank customers but also to wallet holders, ensuring a broader reach for financial transactions.
Security Features:
Authentication Methods: Employing secure login methods, such as PIN codes, biometric authentication, or two-factor authentication.
Encryption: Ensuring all transactions and personal data are encrypted for heightened security.
Notifications and Alerts: Real-time Alerts: Providing users with instant alerts for transactions, account activities, or low balances.
Customer Support and Assistance: Support Services: Access to customer support, FAQs, or in-app chat support for assistance with any issues or queries.
Additional Services (Potential):
School fees payment
Loan repayment
Merchant payment